Reference no: EM133063433

BSBWOR203 Work effectively with others - Nova Institute of Technology

Assessment Questions:

Question 1: List 4 examples of common relationships you may develop in your workplace?

Question 2: What is the meaning and purpose of a "Chain of command" in an operation?

Question 3: What is the importance of time management when planning your daily job tasks?

Question 4: Provide 1 example for each of the following resource constraints, which may impact on how you can do a particular job or task:

1. Physical -

2. Financial -

3. Human -

Question 5: What is the purpose of getting feedback on personal performance on the job?

Question 6: Provide 4 examples for methods to obtain feedback on performance in the workplace?

Question 7: What are codes of conduct or codes of practice?

Question 8: What is the purpose of following workplace policies and procedures?

Question 9: Provide 5 examples for policies and procedures typically related to customer service provisions?

Question 10: What is the purpose of WHS legislation? How is WHS governed at federal and state levels?

Question 11: What are the legal requirements for all employees under the WHS Act?

Question 12: What are the essential requirements under the Equal Employment Opportunity and Anti-Discrimination Legislation?

Question 13: What are the provisions of the Privacy laws? How are these governed?

Question 14: What are the legal rights of an individual under the privacy act?

Question 15: Provide 5 examples for environmentally friendly provisions in an organisation and its various departments

Question 16: List 5 advantages for employees for forming teams of employees, rather than operating as individuals:

Question 17: Provide 5 examples for benefits to a business from employees forming teams:

Question 18: What are the key provisions for the following skills to support the team and share information effectively?

1. Explaining -

2. Listening -

3. Questioning -

4. Communication -

5. Assisting -

6. Encouraging -

7. Tolerance -

8. Problem solving -

Question 19: Provide 1 example for each of the following methods which could be used for improving the performance of a workgroup or team:

1. Coaching and mentoring -

2. Performance appraisals -

3. Skills assessment -

4. Career planning -

5. Training programs -

6. Skills recognition -

7. Work experience -

Question 20: Provide 5 key requirements for accommodating colleagues' differences in personal values and
beliefs:

Question 21: Provide 1 example of how each of the following factors affect cohesion in a team:

1. Similarity -

2. Size -

3. Stability -

4. Support -

5. Satisfaction -

6. Structure -

7. Sharing -

Question 22: How can the following methods be used to overcome loafing in the workplace?

1. Collaboration -

2. Content -

3. Choice -

Question 23: Provide 1 example for each of the following types of language barriers which may contribute to
conflict in team:

1. Language -

2. Body language -

3. Receiver distortion -

4. Assumptions -

5. Cultural differences -

Question 24: Provide 1 example for what is required for each of the following techniques used to help overcome
communication barriers:
1. Seek out feedback -

2. Listen carefully -

3. Rephrase or repeat -

4. Think first -

5. Avoid making judgements -

6. Pick a suitable location -

Question 25: List 4 advantages of involving a group or team in the problem solving process:

Question 26: List 5 examples for provisions to ensure effective participation of a group in problem solving activities:

Question 27: List the requirements for each of the following steps to resolve conflict:

1. Take responsibility

2. Tread carefully

3. Encourage all points of view

4. Establish and agree on the problem

5. Determine possible solutions

Attachment:- Work effectively with others.rar