Reference no: EM132956101

BSBSTR502 Facilitate continuous improvement - Greenwich College

Task - Manage opportunities for further improvement

You will collaborate with the project team in a simulated work environment to carry out the responsibility of your role as a project manager relevant to continuous improvement management.

Although you will lead and collaborate with the project team, the work on your assessment must be individual, and it will be marked as such.

This task comprises of the following assessment methods:
o Product-based
o Direct observation of Role-Play
o Case Study
o Other (specify)

It has been designed to evaluate your ability to/competency in:

• Identify and define improvement needs and opportunities for the organisation
• Identify and evaluate ways in which planning and operations could be improved
• Make recommendations and communicate strategies to relevant stakeholders
• Evaluate outcomes and identify opportunities for improvement
• Seek feedback from relevant stakeholders on systems and processes
• Identify other areas for improvement and document feedback for future planning

You are required to address the following:
• Task 3.1 Manage opportunities for further improvements
o Address reports on progress of the implementation of the CI initiatives

Task 3.1 Manage opportunities for further improvement

The project team has now implemented CI initiatives planned for in Task 2 to improve sustainable work practices.
Consider the following data and information:
1 Overall satisfaction with the implementation:
• 50% Totally satisfied
• 50% Somewhat satisfied
2 You have received the following feedback:

• The Project Sponsor wants all reports printed out; this is against the paperless initiative
• It would be a good idea to provide project team members with Ipads to facilitate paperless work
• Some team members still use disposable coffee cups when buying take away coffees
• All team members bring food from home using reusable containers
• Food is often left in the fridge for days, and it is always the same team member who has to empty the food containers and wash them
• When the order for LED lights bulbs was placed, it was denied by the CFO. He thinks that they are expensive.
• The advice to put computers in hibernation mode if taking a break or go to a meeting was successful; however, sometimes team members still forget.
• It would be a good idea to introduce the use of brown bins to recycle food waste.
• The CI register is not regularly updated.
3 The Project Sponsor is impressed with the implementation of the CI initiatives and would like to extend the improvements across the business.
However, the Board of Directors does not quite understand sustainability, and they may think that improving sustainable work practices may come at a price.

A. Review Feedback

Meet with the project team in week 5 of class and review the feedback received on the implementation of the continuous improvement initiatives.
In collaboration with the team:
• Determine how to address the feedback (all feedback must be addressed: how to improve the implementation of the CI initiatives based on feedback).
• Determine how the planning and operations of CI initiatives could be improved.
• Identify areas for further improvement. For example, work arrangements to improve work-life balance, engagement with the community to support non-for-profit work, reduce water consumption, consider how to improve the supply chain to work with sustainable suppliers, change the procurement policy to only buy energy-efficient products etc....
• Identify key actions and assign responsibility for the implementation.

Attachment:- Facilitate continuous improvement.rar