Reference no: EM132647602
BSBPMG505A - Manage project risk
Metharom Construction (MC) plans to become a leading provider of housing construction and renovation services in the South-East Melbourne area. The company's overall strategy will be based on a continuing improvement process of setting objectives, measuring results, and providing feedback to facilitate further growth and progress. They have been involved in large scale construction for 3 years and are now branching out to residential housing.
You will be taking on the role of the construction manager. Your duties include: overseeing construction projects to ensure they comply with organisational and legislative requirements, managing resources on-site, implementing policies and procedures on-site, creating environmental management plans per project, managing contractors and suppliers, coordinating site teams, and liaising with clients.
For more information regarding Metharom Construction, please see the appendices and company policy documentation.
Assessment 1: Create a quality management plan for the new project. (Maximum of 1200 words)
Review the contract provided in appendix A. For this project, create a quality management plan using the template provided in the company documents.
Ensure that you have included the following:
a) A minimum of 5 objectives of the project
b) A description of what methods will be used to assess quality output
c) An explanation of what information will be collected and recorded from those methods of assessment
d) Contingency plans for a minimum of 2 foreseeable quality issues, and procedures for their prevention
e) An outline of how data regarding quality will be collected, including employee feedback
(Maximum of 1200 words)
Assessment Task 1
Review the contract provided in appendix A. For this project, create a quality management plan using the template provided in the company documents.
Ensure that you have included the following:
a) A minimum of 5 objectives of the project
b) A description of what methods will be used to assess quality output
c) An explanation of what information will be collected and recorded from those methods of assessment
d) Contingency plans for a minimum of 2 foreseeable quality issues, and procedures for their prevention
e) An outline of where and how plan feedback can be submitted to management
1.1 Determine quality objectives and standards with input from stakeholders
1.2 Document, in a quality management plan, quality metrics for the project and product output
1.3 Select established quality management methods, techniques and tools to resolve quality issues
2.4 Maintain a quality management system to enable accurate and timely recording of quality audit data
List a minimum of 5 objectives of the project
Assessment 2: Meet with your superior to get the plan approved.
Meet with the operations manager (to be played by your assessor) to gain approval for the plan to go ahead. You will need to convince them that you have included all relevant details, incorporated organisational policies and procedures, and obeyed legislative requirements.
Your assessor will be looking for:
• Understanding of project objectives from the point of view of the client and Metharom
• Opportunities for employee input
• Knowledge of potential quality issues, and clear processes on their prevention and treatment
Assessment 3: Respond to an audit via plan amendment documentation. (Maximum of 800 words)
An auditor has assessed the effectiveness of your quality management procedures and has found that not all of the work team understand when their work is supposed to be checked. A report has been submitted (refer to appendix B) containing the corrective actions required.
The auditor has requested that you:
a) Add hold points to your plan so that monitoring requirements are clear to each worker
b) Define the meaning of a hold point to ensure that all employees understand what they are required to do at this point
c) Create a checklist for the inspection of the concrete slab
These items should be presented in a written document that will be attached to the quality management plan.
Assessment 4: Prepare a report to evaluate the project, processes and procedures. (Maximum of 500 words)
The project has now been completed and the site supervisor has submitted an inspection report to you regarding the outcomes of the project (see appendix C). Using the report, analyse and evaluate the quality management processes in the form of an evaluative report to senior management and shareholders.
Your report must include:
a) An assessment of whether the project achieved its objectives, with justification
b) Identify causes of variance and describe how remedial action will take place
c) Evaluate the effectiveness of quality management policies and procedures
This report must not exceed 500 words.
ASSESSMENT 5
Questions
1 Describe Six Sigma, in relation to quality management.
2 Define ‘total quality management'.
3 Name four quality management principles.
4 Briefly explain ISO 9001.
5 Compare and contrast the terms quality assurance and quality control.
6 Name 3 characteristics of quality construction projects
7 Name and explain 2 quality control techniques.
8 Who is responsible for quality management?
9 In regard to quality management, what role does the CEO have?
10 What are 4 strategies to improve quality management?
11 Explain the plan-do-act-check model.
12 Explain the ‘Five S' technique of continuous quality management.
13 What is one process that a business might use for quality assurance?
Attachment:- Manage project quality.rar