Reference no: EM132490841

BSB51915 Diploma of Leadership and Management

BSBMGT517 Manage Operational Plan Assignment - Business College at International House, Australia

Task 1 -

Objective - To provide you with an opportunity to show you have the required knowledge for this unit.

Knowledge questions -

Question 1 - Describe models and methods for operational plans.

Question 2 - Describe models and methods for operational plans.

Question 3 - Explain the budgeting process.

Question 4 - Describe alternative approaches to developing key performance indicators to meet business objectives.

Question 5 - Describe legislative and regulatory context relevant to the operational plan of the organisation.

Question 6 - List examples of policies, practices and procedures that directly relate to an operational plan.

Task 2 -

Objective - To provide you with an opportunity to demonstrate your knowledge of the entire unit.

Task Description - This assessment requires that you demonstrate your ability to develop an operational plan with details of how it will be implemented and monitored. To allow you to demonstrate your skill, you must address the following Task using the Case Study provided and its additional documents.

Case Study - Bounce Fitness

Part A - Practical Develop your plan

1) Research, analyse and list the resources that you will require for a business plan of Bounce Fitness and where you intend to obtain them. (Resources will include goods and services to be purchased and/or ordered, human, physical and current and future financial resources). (Approx. 50 words)

2) Discuss with whom you would consult in developing your plan and on an ongoing basis. Specifically, how and when will you conduct the consultations? (Approx. 50 words)

3) What are your key performance indicators, so you can see if you are progressing toward the goals at the planned rate or not? (Approx. 20 words)

4) Looking at the plan you have developed, develop a contingency plan for each area where something could go wrong and how you will recover. You must provide at least one plan. (Approx. 50 words)

5) Prepare your plan for presentation to the CEO and Board of Directors to get approval for your resource requirements. Ensure these requirements are supported by information sources and specialist advice as appropriate and in the report format required by Bounce Fitness (Refer to Style Guide under Additional Resources). Your plan should include:

How the operational plan was developed and/or managed?

How you have developed and used key performance indicators?

How has contingency planning been undertaken?

How have you implemented performance management systems within work teams?

How have you formulated financial plans and budgets? (approx. 50 words)

6) Discuss who will need to approve your plan, how you will obtain their approval and how you will inform the teams so that they understand and can implement the plan. (approx. 50 words)

Part B - Managing Resources

7) Develop your strategies for recruiting and inducting staff to this Bounce Fitness project based on Bounce Fitness Human resource management strategic plan and its induction policy, practices and procedures as found in (Bounce Fitness Additional Resources). (approx. 100 words)

8) Refer to the Bounce Fitness Purchasing policies and procedures (Bounce Fitness Additional Resources), describe your planned strategies for acquiring physical resources and services if necessary to the implementation of your plan. (approx. 20 words)

9) How will you ensure that intellectual property rights are not breached during recruitment and acquisition of resources and services? (approx. 20 words)

Part C - Motivating and Reviewing

10) In Question 3 you developed systems and processes to measure the key performance indicators of your plan. Describe how you will monitor and review each in terms of expected productivity and profit plans and targets. (approx. 30 words)

11) Access the financial information that describes the profitability expectations of Bounce Fitness (Under Additional Resources). Comparing this to the budget supplied, review the plan in terms of what would ideally be expected and how it could be achieved. (approx. 50 words)

12) Look again at all the systems and processes and for each, detail how you will manage underperformance. (approx. 30 words)

13) Detail how you would identify underperformance in staff and how you will manage this and support them. (approx. 50 words)

14) If you see areas requiring variations to the plan, who would you communicate this to and by what means? How will you record the performance of staff? (approx. 50).

Attachment:- Case Study - Bounce Fitness.rar