Reference no: EM132808340

BSBHRM611 Contribute To Organisational Performance - RTO Works

Assessment Task 1: Knowledge questions

Question 1. Write a paragraph to explain the purposes and benefits of an organisational development program. In your answer:
• define performance development
• list at least five purposes
• list at least five benefits.

Question 2. Complete the table below to describe the components, resource requirements and design principles of an organisational performance development program. The first row has been completed as an example for you to follow.

Question 3. Describe the various roles and responsibilities associated with an organisational performance development program. Complete the table to answer the question (the first row has been completed as an example for you to follow)

Question 4. Describe how legislation addresses privacy and confidentiality in a performance development program. In your answer:
• Name at least one legislation/act.
• Describe the legislation/act
• Provide an example of how it addresses privacy and confidentiality.

Question 5. Describe how organisational policies and procedures apply to a performance development program. In your answer:
• Name at least two policies/procedures.
• Explain of how they relate to a performance development program.

Question 6. Explain methods that can be used to evaluate and report on performance development programs. In your answer discuss:
• data collection methods (at least two)
• method to define outcomes (at least one)
• method to evaluate the program
• reporting methods (at least two).

Assessment Task 2: Project

Activities
Complete the following activities:

Question 1. Carefully read the following:
This project requires you to contribute towards planning, developing and managing a performance development program for an organisation or work area by:
• planning for a performance development program
• creating a performance development program plan
• determining the details of the program
• designing procedures and tools to support the program
• coordinating communication relating to the performance development program
• monitoring and evaluating the program.
Vocational education and training is all about gaining and developing practical skills that are industry relevant and that can help you to succeed in your chosen career. For this reason, we are giving you the choice to base this project on your own business, one you work in or a familiar with, or you can use the case study provided. This will mean that you are applying your knowledge and skills in a relevant, practical and meaningful way to your own situation!
It is important that you are able to access enough information for your chosen business in order to be able to do your assessment. As a minimum this should include record keeping and reporting organisational policies and procedures and a strategic plan (or objectives). You will also need data to monitor and evaluate your performance development program.
You will need to communicate with people who are involved with the performance development plan. Your communication may be either directly with actual staff members or fellow students/your assessor can play the roles of relevant people/parties. Communication can be in any appropriate format (e.g. face to face, video conference, email) as long as it meets the requirements outlined in the Project Portfolio.
You will be collecting evidence for this unit in a Project Portfolio. The steps you need to take are outlined below.

Question 2. Preparation
Make sure you are familiar with the organisation you are basing this assessment on and have read through the necessary background information. For the case study business, this is all of the documents included in the Simulation Pack. If it's your own business or a business where you are working or are familiar with, have your business or case study approved by your assessor.
Complete Page 4 of your Project Portfolio for this unit.
Read through the requirements of Section 1, 2 and 3 of your Project Portfolio.

Question 3. Planning for a performance development plan
Complete Section 1 of your Project Portfolio.
To complete Section 1, you need to:
• describe your organisation to identify strategic objectives.
• explain the need for a performance development program plan.
• describe the purpose and objectives of the performance development program.
• list the benefits you expect your performance development plan to have for your work area/organisation.
• identify stakeholders who will contribute towards the performance development program.
• identify and summarise any legislation relevant to the performance development plan.
• identify and summarise any organisational policies and procedures relevant to the performance development plan (at very least include reporting and record-keeping requirements).
• plan to discuss a performance development program plan with stakeholders including how to address cultural differences and diversity.
Make sure you have answered all questions in Section 1. Submit to your assessor for review.
You are also required to attach certain documents as part of your evidence - review the documents you need to attach as outlined in Section 1 of the Project Portfolio and make sure you attach these upon submission.
You will use the work done in this section of the Portfolio to consult with stakeholders to develop a performance development program plan in the next activity. In preparation, read through step 4.

Question 4. Developing an organisational performance development program
Meet with at least two of the stakeholders you identified as part of Section 1 of your Project Portfolio.
Consult with stakeholders to agree on desired outcomes for the performance development program and discuss actions, timeframes and persons responsible.

This meeting should take 20 minutes.
This meeting may take place with actual people who work for/are associated with your chosen business. Alternatively, classmates or your assessor may play the role of one or more team members.
This can either be viewed in person by your assessor or you may like to video record the session for your assessor to watch later. Your assessor can provide you with more details at this step. Make sure you follow the instructions below and meet the timeframes allocated. If this session is not viewed in person by your assessor, you will attach proof of the meeting to Section 2 of your Project Portfolio.
As part of this meeting, you are required to demonstrate your ability to:
• use appropriate language to suit the audience.
provide information to the stakeholders.
• encourage discussion.
• acknowledge and consider cultural differences and other diversity issues as you communicate.
• use listening and questioning techniques to confirm that you understand the views of others correctly.
You will be assessed on this.
Complete Section 2 of your Project Portfolio. To complete Section 2, you need to:
• develop a performance management program plan.
• identify performance development opportunities (methods), rewards/incentives and feedback options for your work area or organisation.
• establish a performance development program management structure.
• develop tools and resources to support your development opportunities (at least three).
• establish organisational performance development program procedures including key accountabilities and responsibilities.
Make sure you have answered all questions in Section 2.
You are also required to attach certain documents as part of your evidence - review the documents you need to attach as outlined in Section 2 of the Project Portfolio.

Question 5. Managing a performance development program

Assume a period of time has passed.
If you are basing this on your own business, make sure you have data available to evaluate the performance development program against the outcomes agreed on in the stakeholder meeting.
If you are basing this on the case study, data is provided in the simulation pack.
Complete Section 3 of your Project Portfolio.
To complete Section 3, you need to:
• identify reporting and record-keeping requirements according to organisational requirements.
• develop a means to report and collate outcomes of your organisational performance development program (e.g. spreadsheet template with inbuilt formulas and graphing options, feedback register etc.)
• ensure individual performance development plans are completed by relevant stakeholders (e.g. attach a performance development plan template to a draft email).
• monitor the organisational performance development program.
• evaluate the organisational performance development program against agreed outcomes.
• write a report to summarise the evaluation outcomes and send or present your report through relevant management structures. Your report must demonstrate your ability to communicates complex relationships between ideas and information (e.g. perfromance development program objectives and desired outcomes, desired and actual benefits, data analysis and evaluation etc.).
Make sure you have answered all questions in Section 3. You are also required to attach certain documents as part of your evidence - review the documents you need to attach as outlined in Section 3 of the Project Portfolio and make sure you attach these upon submission.

Attachment:- Organisational Performance.rar