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Bsbfim501-manage budgets and financial plan

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BSBFIM501 - Manage budgets and financial plan

For this assessment, you are to refer to the Bayside Call Centre Case Study provided to you by your trainer. You will be playing the role of the Finance Manager, your trainer will play the role of the Chief Executive Officer (CEO) and your fellow students can play the role of the other Managers. As the Finance Manager you are required to undertake the following tasks:

  1. Access and review the budgets/ financial plans located in Appendix A. 
  2. Arrange a meeting with the CEO, IT manager, Call Centre Manager and Human Resources Manager of Bayside call centre to discuss the documentation. In your discussion, clarify that the budget/financial plans are:
  3. Accurate
  4. Achievable
  5. Comprehensible

C. You are required to meet the CEO,  IT manager, Call Centre Manager and Human Resources Manager and discuss and confirm the validity of the plans. You are required to negotiate any potential changes to the plans such as

  1. The IT Manager suggests that the entire computer system will require updating 
  2. The Human resources manager suggests that work loads are currently too high and additional stuff will be needed to field the volume of calls
  3. The call centre manager suggests that ergonomic workstations should be installed to replace the aging furniture

Reference no: EM133114376

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