Briefly outline the workplace''s policy and procedure

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Reference no: EM133372222

Juanita Christiana

Juanita is 50 years old.

She has been a resident at Healthy Lives for several months now. Her decision to move into residential care came after having a stroke. She has become partly paralysed and most of the time has balance issues, which can leave her at risk of falls. Her short-term memory is not always good and she has had a few situations where forgetting to do something (or forgetting that she has done something) has put her at risk of harm.

Juanita found she was lacking confidence and was not always able to do the things she wanted to do (she had to give up driving). Living alone became too much for her and she struggled to get to her rehab appointments.

Juanita worked as a nurse in a small country hospital for many years, and then continued the rest of her working years as a nurse in a mental health care facility. Juanita was an active volunteer in her local community for over 20 years, assisting with many community-based projects. Mental health was her main cause.

She has two children. Her son, Julian, lives in another state and is estranged from the family. Her daughter, Johanna, visits Juanita three times a week. Johanna has a seven-year-old son who visits with Juanita weekly. Johanna is a single mother.

Julian is aware that his mother is at Healthy Lives but Juanita's file states that no information is to be disclosed to him. Juanita will determine whether she wishes to communicate with her son. Should she become incapable of making such decisions in the future, Johanna will do so as the 'person responsible'.

Juanita's husband died 17 years ago from ALS. Juanita cared for him as much as she could until his condition required that he be admitted into care.

Juanita is sociable and very friendly. She loves a chat and the staff always find her easy going and a joy to care for. The only time that they have issues with Juanita is when she is tired and doesn't feel like getting up and about and exercising. She often tries to dress herself and do personal support tasks alone, but generally a staff member needs to come in and assist her. She has a number of activities she has to do to help recover from the paralysis so that she can be more independent in future.

Juanita is Catholic and likes to attend church every week with Johanna and her grandson. Juanita has many friends from church. Johanna has expressed concern that she may not be able to keep taking Juanita to church as her son is starting to participate in sporting activities on the weekends. She understands that her mother will be very upset if she cannot go to church, but she must also look after her son's interests as well.

Johanna has mentioned that before her stroke, Juanita enjoyed puzzles such as jigsaws and crosswords. She was always doing the crossword puzzles and the nine-letter-word/target puzzles in the newspapers. She has noticed that her mother has not mentioned these puzzles since the stroke and staff has not seen her take any interest in puzzles either, especially as the recreation room in the facility has many puzzle books and jigsaws readily accessible to clients.

Section 1: Role play preparation

Complete this section as preparation for your role play.

Section 2: Guided role play discussion template

Use the following template to record what happened in the role play and to guide the role play discussions. You can take notes during the meeting and write them up properly afterwards. This section must be completed and submitted at the end of the assessment task.
What hazards were identified in the risk assessment?

What control measures did you implement for the role play?

Would you use the same control measures next time in a similar scenario?

What are the standard PPE requirements when working with a client?

What added PPE do you need to use when working with someone with VRE?

What extra measures, if any do you need to take for VRE?

Outline the hand hygiene process.

How did you respond to the clients' challenging behaviour?

What needs to be reported and to whom following this role play?

Section 3: Reflection

Use the following template to plan for your debriefing meeting.

Based on the role play, make a list of the ways that you could update and maintain your safety compliance, practices, systems and equipment.

Was there anything you struggled with?

Community Services' workers can be exposed to work related violence and they can be at high risk of physical injury and psychological illness.

List three controls that you could implement to minimise the risk if you continued to work with this client.

Work related stress can impact on work and home life. During this role play you were exposed to a highly contagious infection. Write some notes on how this could affect you in a real-life situation.

Based on the scenario, what else do you think you need help or support with?

What recommendations, suggestions and action was agreed to in the debriefing meeting?

Section 4: Simulated Emergency Event

Use the following template to answer the following questions.

Outline the emergency.

ie. what type of emergency was it, who was involved.

Briefly outline the workplace's policy and procedure for this type of emergency.

As a student/worker, what was your role in the emergency?

Did the emergency response match the policy and procedure?

If your answer is no, outline what could have been done better.

Reference no: EM133372222

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