Briefly explain your current or previous work position

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1. Very briefly explain your current or a previous work position. Is performance measured by a behavior, results or traits approach? Provide examples. If performance is not measured, which approach should be taken? What changes to the way performance is measured do you suggest?

2. Design a service blueprint for a car wash. In paragraphs, describe in detail the different aspects of service blueprinting are implemented from start to finish while rendering the service.

Reference no: EM132082258

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