Briefly explain with reference to appropriate theory

Assignment Help Operation Management

Reference no: EM132175913

Imagine that you have recently been appointed as Chief Executive Officer (CEO) of Air New Zealand, which is New Zealand’s `national` airline. It currently operates a fleet of 105 aircraft and carries over 15 million passengers plus cargo to 22 New Zealand airports and 29 international airports, and employs over 10,500 staff (www.airnewzealand.co.nz). The Crown (New Zealand Government) is still the largest single shareholder in the business, with just over 50% of the shares (https://www.nzx.com/files/attachments/242300.pdf). Assume that the company is facing difficult trading conditions for its domestic routes and there is speculation in the media that it will be cutting an as-yet-unspecified number of services and staff. Strong passenger growth in its international, business, particularly to South-east Asia means additional staff (10-15% more than currently) and some new aircraft required. The exact timing of any of these changes has yet to be announced. 1 Your task as CEO is to manage the motivation of staff through this period of change to ensure that the airline runs well and continues to satisfy the requirements of both shareholders and customers.

CHANGE MANAGEMENT - Total Marks 20 Question 5 Resistance to Change

Staff in this type of situation may behave in many different ways, for many different reasons. Apply what you have learned about change to the case study above.

(A) Identify and briefly explain, with reference to appropriate theory, four (4) possible reasons why you think the staff may resist the changes.

(B) Identify and explain, with reference to appropriate theory, two (2) possible approaches you could use to address why the staff are likely to resist the changes.

(C) Identify and explain, with reference to appropriate theory, one (1) possible drawback for each of the approaches you have explained in Part B (above).

Reference no: EM132175913

Questions Cloud

About the full adoption of best practices in the workplace : Summarize some of the ways one may sustain and bring about the full adoption of best practices in the workplace described above.

Do unions embrace or resist the adoption of lean practices : Do Unions embrace or resist the adoption of "lean" practices? Support your response with evidence.

Reader attention in the opening of persuasive message : Your textbook outlines several techniques to gain your reader's attention in the opening of a persuasive message.

Assess person-organization fit during hiring process : Which of the following does NOT represent challenge employers face when trying to assess “Person-Organization Fit” during the hiring process?

Briefly explain with reference to appropriate theory : Identify and briefly explain, with reference to appropriate theory, four possible reasons why you think the staff may resist the changes.

The conventional job analysis data collection methods : List and describe two of the conventional job analysis data collection methods presented in the course.

Find three examples of workplace wellness programs : Find three examples of workplace wellness programs.

Five step marketing research approach : What are two alternative approaches to conducting market research from the five step marketing research approach?

Hardware and software requirements of information system : Describe the hardware and software requirements of your chosen information system.

User Account

All Pages