Briefly explain the relevance of interpersonal styles

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Reference no: EM133187125

BSBLDR523 Lead and Manage Effective Workplace Relationships

1. Establish effective workplace relationship processes

2. Manage effective workplace relationships

3. Review management of workplace relationships

Assessment Task 1 - Knowledge Questions

Question 1. Complete the table below:
a. Identify at least two business systems that support the development of effective work relationships
Systems refer to a group of interrelated processes that work together to achieve a certain goal.
b. Briefly explain how each system supports the development of effective work relationships
Work relationships can be considered effective when employees get along and work well with each other. This can be characterised by good teamwork, lack of conflict between employees, etc.

Business Systems Brief Explanation of How Each System Supports the Development of Effective Work Relationships

Question 2. Bounce Fitness is a premier fitness centre with four centres across Australia. Access the link below to learn more about Bounce Fitness.
Bounce Fitness Homepage

Complete the table below:
a. Identify at least two Bounce Fitness policies and procedure documents related to the development of effective work relationships. Use the link below to access Bounce Fitness's policies and procedures:

Policies and Procedures

Policy and procedures support the development of effective work relationships if it outlines requirements that must be implemented during collaboration between employees in the workplace. Requirements must provide guidelines on how effective work can be established and maintained between employees

b. Briefly explain how each policy and procedure supports the development of effective work relationships

Question 3. Answer the guide questions below about interpersonal styles

a. Define interpersonal styles.

b. Briefly explain the relevance of interpersonal styles to work relationships.

Question 4. Complete the table below:

a. Identify at least two communication skills
Communication skills refer to the skills needed to be able to convey information to others effectively and efficiently. These skills can include verbal, non-verbal, and written skills that can be used to facilitate information sharing.

b. Briefly explain how each communication skill identified can help improve work relationships
Communication Skill Explanation on How Each Skill Can Help Improve Work Relationships

Question 5. Briefly explain how each concept listed below is relevant to workplace relationships.
a. Consultation

b. Cultural Sensitivity

c. Social Sensitivity

d. Networking

e. Conflict Resolution

Question 6- You are required to access legislation applicable to your state/territory relevant to managing workplace relationships.
For your assessor's reference:

a. Tick the box of the state/territory that you are currently based on located in

b. Identify at least one legislation relevant to managing effective workplace relationships that applies to the indicated state/territory
When answering Question 6, you must refer to the requirements of the legislation identified below.

Question 7. Access the legislation applicable to your state/territory that you identified in the preliminary task and complete the table below:
a. Identify at least two requirements provided in the legislation that is relevant to managing effective work relationships
b. Briefly explain how each requirement can be implemented in the workplace to manage effective workplace relationships
Legislative Requirement Explanation on How Each Requirement Can be Implemented to Manage Effective Workplace Relationships

Question 8. Identify methods that can be used to develop processes for the following situations.
Methods refer to the different ways you can use to develop a process for each of the situations in the guide questions below. Processes for each situation would contain steps or requirements that must be implemented for every instance that each situation is conducted.
a. Identify at least one method that can be used to develop a process for consulting with employees.

b. Identify at least one method that can be used to develop a process for conflict management
Conflict management refers to the process of identifying and resolving conflicts that can arise in the workplace.

c. Identify at least one method that can be used to develop a process for task issue management
Task issue management refers to the process of identifying and resolving issues that can appear when conducting any given task.

Reference no: EM133187125

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