Reference no: EM132872111
1. Briefly explain the power-based approach as it relates to conflict. Give an example of a relationship where you have power over another. Describe two specific ways that you could balance the power differential.
2. The following statements could indicate the potential for an evolving conflict based on triggers. Identify the trigger. Why?
a. I am so tired of Lisa complaining about how tired she is. We are all tired but we just have to get the work done. I don't think she knows what hard work is!
b. I was given the role of team lead for a reason, so please just do what I ask.
c. What do you mean, we aren't getting bonuses anymore?
d. It's not realistic to ask us to continue to produce at these levels, we need more help.
3. What are your personal triggers? Provide three.
4. Explain three types of conflicts, routine, evolving and deeper. In your own words explain what these conflicts are and how they should be managed.
5. Why the authors share a saying that is related to the content of the course. Share a favourite saying of yours that you feel offers insight into conflict management and explain why.