Reference no: EM133163631

Company: Randstad Australia

Question 1: - Choose ONE approach to ‘Ethics', and briefly explain it. Then, using this chosen approach, explain how your chosen company can engage in ethical decision-making. Provide ONE example relevant to the company.

Guided Questions (100 words)
(Write them in your own words, rephrase them in your own sentences)
To select one Ethics Approach (see PP slide 7,8) and explain it.
To describe how your company could use this Approach in decision-making.
To provide 1 example/ case, based on your company's operations.
To explain how your company could promote/ communicate the ethical standards to employees.
To choose 1 method from PP slide 10-15.

Question 2: Choose and briefly explain ONE approach to Corporate Social Responsibility (CSR). Then, explain how the chosen company can use this CSR approach to manage their stakeholder/s.

Guided Questions (100 words)
(Write them in your own words, rephrase them in your own sentences)
To select one CSR Approach (see PP slide 20) and explain it.
List 1 CSR activity your company can organise.
To describe how your company could use this activity to manage the stakeholders.
List 1 benefit for organising this CSR activity.

Question 3: Using the 4 key elements to a plan (Objectives, Actions, Resources, and Implementation), provide a Formal plan for your chosen company. Note: You need to relate the theories and concepts covered in class and relate these to your chosen company.
Guided questions (400 words)

(Write them in your own words, rephrase them in your own sentences)

Question 4: The Plan & Objective Statement - Can be fictional - propose one plan on your own, that is suitable for your company
Background: Briefly describe the plan your company wish to take. Why this plan and what do they hope to achieve? Propose a plan (on your own) the company can achieve in the future.
Objective Statement: Write the Objective Statement. Check that it meets the SMART criteria.
Briefly describe why this objective is attainable (see p41 of study guide).
Samples of plans a company would make... (to include measurement)
To improve online market positioning/ branding (no. of visitors)
To expand operations in a new country (name 1 country)
To improve customer loyalty/ satisfaction/ experience (survey/ award)
To innovate new products & services (how many & by when?)

Question 5: The Actions

Using the same Objective Statement, identify the action plans to be carried out at the Strategic, Tactical & Operations level.
Strategic Action plan - for the whole company (by the CEO).
Write 1 plan made by the CEO and explain one of these conditions:
(1) Proactivity - is the plan in line with the overall company's mission?
(2) Congruency - is the plan fitting to the existing business & the external environment?
(3) Synergy - can the plan add value to the existing business units/ products/ services?
Tactical Action plan - for a specific department/ division (by HOD).
Write 1 plan made by the HOD. To include these details.
(1) Division of labour - explain who to carry out the action.
(2) Budgeting - How much budget is required?
Operations Action plan - for a specific team (by Operations Manager).
Write 1 plan made by the Operations Manager. To include some of these details.
(1) Inputs, (2) Transform, (3) Outputs, (4) Control, (5) Feedback

Question 6 The Resources
Budget: How much budget is needed to fund this plan? What are the areas to spend on?
Equipment: What type of equipment/ tools/ machine are needed?
Manpower: Does the company need to hire new manpower? If yes, name a few positions and list down what are the special skills they have.

The Implementation
List down 5 tasks to be implemented at the Operations level and identify who to complete each task.
To align with the Action Plan at the Operations level.
Write down 1 potential challenge the Manager face when managing individuals.
Propose 1 solution to overcome this challenge.
Common challenges faced: (choose 1 and explain)
Staff is not committed to follow through the plan.
Staff make mistakes or missed deadlines.
Staff lack the knowledge, skills, experience to complete a task.
Inter-department conflicts, staff cannot see eye to eye.
Potential solutions: (Choose 1 and explain)
Authority - using formal power.
Persuasion - to convince employees of the merits/ benefits of the plan.
Policy - define appropriate behaviour and correct inappropriate behaviour.
Feedback - determines the extent to which a plan is being carried out as expected.

Question 7: Question: Select and briefly explain ONE aspect of your chosen company's culture. Explain how your chosen company might create a strong company culture with this aspect of company culture you have chosen.

Guided Questions (100 words)
A) Briefly explain what a strong culture looks like for your company (study guide p48).
B) Select 1 Culture Aspect (visual/ espousal/ core values) and explain what is it and how it can be seen/ observe at your company (PPT slide 6).
C) Select 1 cultural process and explain how your company can promote and sustain the company's culture through it (PPT slide 10).

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