Briefly discuss the brainstorming techniques

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1. As the customer service analyst, you have documentation for 88 service calls concerning incorrect product delivery from your study of 28 samples.

What is the upper control limit for this control chart? (Keep two decimal places in your answer)

2. Describe how a trainer might go about selecting the most appropriate training method(s) for a training activity. Is one training method better than another? Explain.

3. Define and briefly discuss the following brainstorming techniques, the delphi technique, brainstorming, or nominal group technique. 400 words minimum.

Reference no: EM132248101

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