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Brief overview of chapter -privacy and customer feedback

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Complete a one page (about 500 words) reflection about Chapter- Privacy and Customer Feedback.

Use the headings below with the information requested.

Chapter Overview--A brief overview of what the chapter was about.

Topic of Interest 1--What two topics were the most interesting to you and why?

Topic of Interest 2-- "            "                    "                            "

Real life relation--Relate something in the chapter that you experienced in your real life. Discuss what it is and how it relates and/or exemplifies an idea in the book. Even if you have no CRM, retail, or work experience, think critically about your experience as a customer with businesses of all sizes.

Attachment:- mcr2e_chapter_9_slides.rar

Reference no: EM13968542

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