Both hard and soft controls may be used at organization

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Reference no: EM132168007

1. Both hard and soft controls may be used at an organization. An example of a hard control is...

A. Process checklist.

B. Surveys of employee morale.

C. Completion of voluntary trainings.

D. Implementing feedback by the use of a questionaire.

2. With the hope of changing employee morale and satisfaction, management started holding a Q&A session every other month where employees are given questionnaires to provide feedback. An open forum with employees providing feedback by questionnaires is an example of...

A. Hard controls.

B. Soft controls.

C. Control activities.

D. Information and communication.

3. An insurance company’s board implemented a check of their internal controls to make sure it was working correctly. To test the system, five false claims were submitted for payment. The result was the claims were flagged and not paid due to a lack of documentation. What part of the COSO framework if internal controls was tested?

A. Control activities.

B. Hard controls.

C. Soft Controls.

D. Monitoring.

4. COSO has three categories for internal control objectives. One of categories is objectives that focuses on competency of meeting numerous local, national, and international laws. This objectives category is...

A. Reporting effectiveness objectives.

B. Efficiency objectives.

C. Compliance objectives.

D. Monitoring objectives.

Reference no: EM132168007

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