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You work in a bank and need to respond to customer questions and requests received through the mail. A customer's payment was one day late and his account was charged $35 late fee. The customer is asking for a credit of $35 since he thinks it is not fair to charge the account when a payment is only one day late. Your bank policy, however, takes payments very seriously and you are only allowed to credit the account when the payment is late because of bank error. You will write an indirect letter letting the customer know you won't be able to credit his account. You may not share the bank policy with the customer, but you will need to find a way to tell him the negative news. Write the letter in Block format with closed or mixed punctuation ( colon after the salutation and a comma after the close). Make up names and addresses for your company and for the customer. The letter should have your name in the signature block. See Appendix A in your textbook for help formatting your letter.
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
Recognise the importance of a strategic approach to the development and deployment of organisational information systems. Demonstrate an understanding of the importance of databases and their integration to the organisation's overall information mana..
An analysis of the holding costs, including the appropriate annual holding cost rate.
Briefly explain Evolution and contributor of Operations management.
A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
Evaluate problems in operations and identify approaches to overcoming them. Critically evaluate operating plans and identify areas for improvement. Justify, implement and evaluate changes to operations in line with modern approaches.
Develop a report for Figi Fabricating that will address the question of whether the company should continue to purchase the part from the supplier or begin to produce the part itself.
Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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