Biggest customers is retail entrepreneur headquartered

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You are a regional director with a multinational manufacturing firm, and one of your biggest customers is a retail entrepreneur headquartered in Japan. Two months after you successfully fulfilled a new contract to produce merchandise for this customer, he asks if you and your spouse would attend the grand opening of a new store. Of course, you attend because it would be an insult to him if you did not. When you arrive, he asks your spouse to cut a large red ribbon across the doors of the new store to begin the ceremony. A week after the grand opening, your spouse receives a package from the customer. In it is a pair of solid gold and gem-encrusted scissors engraved with the date of the grand opening of the store. Returning the gift would insult your customer, but accepting it would clearly violate your company's policy. How should your respond to this situation?

Reference no: EM131746716

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