Biggest challenges in accurately benchmarking

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Reference no: EM133218142

1. What are the biggest challenges in accurately benchmarking the value of existing or proposed IS projects? Name and discuss at least three challenges.

2. How can an organization assess whether their IS department (or an IS company that they are outsourcing to) is performing their functions satisfactorily or not? How can they communicate and enforce their expectations? What are the typical consequences of under-performance in this context?

3. How are IS departments' and users' responsibilities changing during the WFH era? Do you think this trend is temporary or permanent? How do you think IS users' rights and responsibilities will look like 10 years from now in different parts of the world (e.g., USA vs. Germany)?

Reference no: EM133218142

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