Better facilitate patient-physician communication

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1. To what extent was Toyota responsible for the Recent braking crisis? Was it preventable or simply “bad luck?” Explain. Was Toyota treated fairly by the NHTSA and other U.S. government entities? Justify your response.

2. Discuss with the hospital management what factors should be taken into consideration to better facilitate patient-physician communication. Also, mention to the management of various communication channels that are currently available.

3. Suppose you were CEO of Toyota at the time of the breaking recall crisis case. What action could you have taken prior to the crisis to minimize the possibility that such a crisis would occur? How would you have managed the crisis once it unfolded? Provide specifics.

Reference no: EM132308467

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