Best for gaining more insight into the problem

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1. Which of the following approaches would be best for gaining more insight into the problem?

a. Interview customers to get their opinion about the checkout process.

b. Call managers at other Kroger stores and see if they are experiencing similar problems meeting the average start of checkout time goal.

c. Personally observe the checkout process, operation of the infrared sensors and other system components, and the performance of cashiers and baggers for a few shifts.

d. Conduct a focus group with half a dozen or so cashiers and baggers to allow them an opportunity to identify issues with the checkout process and QueVision system.

2. Which one of the following statements about this project is true?

a. This project is a clear example of a continuous improvement project.

b. This project has no potential to outsource workers or downsize the firm.

c. This project will have an impact on several organizations besides product supply.

d. The next step is to form a virtual team made up of a database administrator, programmers, and systems analysts to work on this project.

3. Other factors may influence job? choice, but an? _______________________ is an important indicator of job? "fit."

A. organization's promotion potential

C. organization's financial stability

D.? organization's culture

4. Which of the following is true of a bank's duty to honor checks?

A. If there are insufficient funds on deposit, the bank may charge the customer's account if it doesn't create an overdraft.

B. The drawee bank has a liability to the holder of the check, regardless of whether the check is certified.

C. The drawee bank isn't under a duty to honor all checks drawn by its customers in presence of sufficient funds in the customers' accounts.

D. If a bank fails to honor a check because of a mistake on its part, the bank is liable to the customer for damages the customer suffers. 

5. True or False

Administrative agencies can only make laws that are within the authority given them by congress in a statute.

Reference no: EM132273260

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