Reference no: EM132209469

1. Which of the following best describes the participative leadership process?

A) A luxury of time and attention that few leaders can afford

B) Involving people, which is necessary to achieve understanding, which is necessary to achieve commitment

C) The style of a weak and ineffectual leader

D) Giving over power and ultimate responsibility to frontline people

E) None of these

2. According to W. Edwards Deming, which of the following points is essential for a successful workplace and is most likely applied in both private and public organizations?

A) Heavily depending on mass inspection for quality

B) Increasing the number of suppliers who offer value for money

C) Creating robust barriers between departments

D) Creating consistency and continuity of purpose

3. Frederick Winslow Taylor has most likely been criticized for advocating a(n) ________.

A) elaborate reward system for employees

B) systematic approach to problem solving

C) extreme division of labor

D) scientific selection and training methodology for employees

4. Which of the following statements is most likely true of reward power?

A) It is the power of relationships.

B) Keepers of standards, rules, regulations, and arcane facts have this power.

C) It is the capacity to offer something of value as a means of influencing others.

D) Intelligence, logic and the mastery of rhetoric increase this power.