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Best channel and medium of communication for dealing

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Reference no: EM132336206

Question

You are the salesperson for a company and have unwittingly sold faulty product to a dozen customers. Are there contextual or environmental factors that might affect the delivery of the messages? What is the best channel and medium of communication for dealing with this problem and why? Would you use more than one channel? If so, in what order? Explain your thoughts.

Reference no: EM132336206

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