Benny the barber owns a one-chair shop

Reference no: EM13313564

Benny the Barber owns a one-chair shop. At barber college, they told Benny that his customers would exhibit a Poisson arrival distribution and that he would provide an exponential service distribution. His market survey data indicate that customers arrive at a rate of 2 per hour. It will take Benny an average of 20 minutes to give a haircut. Based on these figures, find the following:

A). The average number of customers in line
B). The average time a customer waits
C). The average time a customer is in the shop
D). The average utilization of Benny's time

Reference no: EM13313564

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