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Benefits risks of social commerce to consumers-businesses

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Reference no: EM133089227

Chapter 9: Social Computing

1. Describe the benefits risks of social commerce to consumers and businesses.

2. Discuss

1. why social computing is so important in consumer relationship management;

2. how social computing improves customer service.

3. How can an organization best employ social computing technologies and applications to benefit its business processes?

Reference no: EM133089227

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