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You are the HR Manager at HR Cell Phones. A new kiosk has been set up at the NAIT campus to sell HR Cell Phones. You need to train all employees on how to politely approach students to offer them discounts on cell phones. A policy at HR Cell Phones is that the company is not pushy, but instead education and there to solve customer needs. How will you desion a training program at HR Cell Phones to ensure that all employees are trained in sales in alignment with the company policy.
1. Outline the sequence of events in the training system that you will include. Be sure to include examples specific to this scenario for each step.
2. Identify and explain the benefits of implementing the training program.
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