Benefits of implementing chatbots in retail

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Reference no: EM133361027

Assignment:

Artificial intelligence (AI) can be implemented in various industries. Fashion Station is a clothing retail business. The owner of Fashion Station has decided to implement artificial intelligence technology to the online retail portion of the business to identify trends in online consumer behaviour. You are appointed as the Business Analyst with expert knowledge on artificial intelligence being used within the business environment similar to Fashion Station.

Question:

Chatbot technology is the important key to the personalized client management and high-value customer experiences.

Meanwhile, chatbots help retailers to compete with big players like google and amazon. Management of Fashion Station has requested you to report on how chatbots are making an impact in the retail industry. Provide a detailed report to management elaborating on at least FIVE (5) benefits of implementing chatbots in retail.

Reference no: EM133361027

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