Benefits of debriefing to an organisation

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Reference no: EM133351552

Assignment:

Workplace/Practical Task Part Two: Debriefing

1. Other than the benefits to staff, what might be the benefits of debriefing to an organisation?

2. Why is confidentiality important during a debriefing, and how can this be maintained?

3. Do open or closed questions encourage people to respond with full statements and deeper levels of meaning? Provide three examples of this type of question.

4. Provide three examples of suitable referral agencies for a person experiencing high levels of distress after a critical incident in the workplace.

5. What organisational policy or policies provide guidance on steps to resolving a dispute or grievance?

Case study

A person with support needs is physically abusive towards a support worker, Helga. The attack occurs in the person's home while Helga was on an assessment visit. Helga has a bruise on her arm, and is visibly upset several days after the attack. The supervisor offers her a debriefing session with the organisation's counsellor.

6. Describe the workplace health and safety requirement and actions the organisation should take to support Helga after an event like this.

7. When is the best time for a debriefing session to be conducted?

8. Describe the environment you would organise for the debriefing.

9. What approach should be taken for encouraging Helga to reflect on her emotions?

10. What documents would provide guidance on how the incident should be reported, and what legislation would they reflect?

11. Under what circumstances would Helga require referral to an employee assistance program?

Reference no: EM133351552

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