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The following are reasons why keeping long-term customers is more beneficial than continually acquiring new customers except: a. Long-term customers are more likely to respond to sales promotions b. Loyal customers tend to give more referrals c. Acquiring new customers costs more than keeping current ones d. Loyal customers reduce operating costs.
Your company works in the steel processing industry. You do mostly subcontracting work for your customers. One of your key resources is an old laser cutting machine for which it's manufacturer has promised a tolerance of +-0,026 mm. The amount of run..
A worker-machine operation was found to involve 4.6 minutes of machine time per cycle in the course of 40 cycles of stopwatch study. The worker’s time averaged 1.9 minutes per cycle, and the worker was given a rating of 120 percent (machine rating is..
This case study touches upon many corporate social responsibility (CSR) issues that current global managers could possibly face on a day-to-day basis. In response to the next several questions, refer to the CSR concepts you've learned thus far in the..
Perform a total cost of ownership analysis and select a supplier.
Why do breweries typically locate near their markets while wineries typically locate near their vineyards? Has technology changed any of this? The building of wooden ships, though a weight-losing activity, seems to take place in ports, far from their..
Many universities, industry professionals, and organizations feel that operations management and project management go hand in hand. How does a firm integrate principles of both operations management and project management to create customer value?
What is the most important role HR managers play in the life of the typical organization? What might be the most challenging aspect of performing HR's role, and how can future HR professionals specifically prepare to meet such challenges?
Write a paper about how the supply of oil on the world market effects the gasoline costs that you pay when you put gas into your vehicle. Your paper must reference the activity of oil production in the past several years, as well as the current situa..
Explain how you perceive personality, values, and attitudes contribute to an employee's satisfaction. Include support from your reading and research.
Distinguish between a minimization and maximization LP model. How do you know which of these to use for any given problem?
Every organization has a culture and a way to get things done. Compare and contrast the roles of managers to the roles of leaders in culture development and strategy execution. Ultimately, what is more important to the success of the firm, having a g..
Consider an existing organization you are familiar with, such as an employer, or a company for which you would like to work that operates under a traditional management model. The company's new CEO is looking to grow the company into a sustainable or..
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