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1. What roles does Benchmarking play quality improvement. Can you have improvement without benchmarking? Is benchmarking specific to one aspect of quality?
2. In a service industry, how do you manage your supply chain?
3. Is it better to develop a supplier or to keep "Shopping" around for suppliers? When is it appropriate to eliminate a supplier from the supply base? What different strategies could help with this decision?
This week you learned how companies build one-to-one customer relationships and provide excellent customer service.
The overthrow of the medieval guild system was a breakthrough in the rise of the West and freedom in general. There's recently been a retrogression by way of mandatory professional licensure. Friedman discusses the problem generally, then talks speci..
Midtown Motors, Inc. has hired a marketing services firm to develop an advertising strategy for promoting Midtown’s used-car sales.
Discuss the Project Development Costs (R&D Investment) for Companies in the following Industries.
What is a good thesis statement for a paper on the benefits of sustainability in the fast fashion industry? Write an outline for a paper on sustainability in the fast fashion industry.
Explain how the house of quality translates customer desires into product/service attributes. Explain what is meant in service design by the moment of truth.
A part must go through 3 steps of shaping, forming, and painting. If these operations have defect rates of 5%, 7%, and 10% respectively, how many units must go through the first step to have 2500 good units for delivery to a customer?
In a resource requirements plan, the load profile is based on which of the following? If the setup time does not change, which of the following can be expected to occur when lot sizes decrease?
Summarize the purpose of a performance improvement plan. Summarize and organize the steps needed in the creation of a performance improvement plan. When dealing with a performance improvement plan, there are many things to consider.
You are a manager of a clothing manufacturing firm that has operations in different countries. Your indonesian manufacturing facility is dedicated solely to producing elementary school uniforms for the US market. In this scenario the los angeles uni..
The car sharing business has grown in popularity throughout the world in densely populated major city centers. Over the past few years, U Drive Transport Company has dominated the United States marketplace as a premier car sharing business.
Refer to the Trowbridge Manufacturing example in Problem 2-35. The quality control inspection procedure is to select 6 items, and if there are 0 or 1 defective cases in the group of 6, the process is said to be in control. If the number of defects is..
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