Benchmarking in performance outcome assessment process

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Reference no: EM132181116

1. How can public managers, administrators, and leaders ensure that performance outcome measurement plans and strategies are employed, integrated, and respected in their organizations? What challenges do they face and how can they overcome them?

2. What are the benefits and drawbacks of benchmarking in the performance outcome assessment process? How can data be “molded” both positively and negatively

3. How important is citizen/customer/stakeholder feedback (and integration of that feedback into the decision making culture) to the outcome measurement process and overall organizational health and success in the public and nonprofit sectors?

Reference no: EM132181116

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