Reference no: EM133581041

Monitor staff performance

Question 1: Describe the role of feedback and coaching in relation to monitoring staff performance

Question 2: What are the grievance procedures within your workplace (or within your school)

Question 3: What are 3 basic functions of an effective performance appraisal?

Question 4: What actions should the supervisor undertake during a performance appraisal to ensure it remains focused, objective and fair?

Question 5: What are the key principles behind the developmental performance appraisal system?

Question 6: What data should you compile prior to conducting a performance appraisal system, and how would you obtain it?

Question 7: What is the procedure / steps you would follow when conducting a formal counselling session with a staff member?

Question 8: List 5 potential solution to staff performance issues including an example of when they may be appropriate

Question 9: Describe the following types of assessment processes along with 2 pro's and con's each

Self- Assessment

Peer Assessment

Team Assessment

Question 10: Describe the process you would follow when performing performance appraisal interviews.

Question 11: Describe the process to give and receive feedback during performance appraisals.

Question 12: Why is it important to identify the mean average within a team's performance review? Explain how you would identify this.

Question 13: Why is it important to chart data identified within performance reviews? Explain 2 different ways you could do this.

Question 14: What are Productivity Indicators? What makes an effective Productivity Indicator?

Question 15: List 4 different Productivity Indicators that would apply within the hospitality industry

Question 16: Describe 3 reasons that undertaking performance appraisals with your staff is vital

Question 17: List the 5 key points that should be included on all Training Needs Analysis forms.

Question 18: Describe the following forms of guidance and support you can provide to employees to enhance their performance.

Advice on training and development opportunities

Confirmation of organisational objectives and key performance requirements

Ensuring adequate resources are applied

Opportunity to discuss work challenges

Providing confirmation and corrective feedback

Representing staff interests in other forums

support with difficult interpersonal situations