Reference no: EM133594089

The purpose of using basic attending skills in crisis intervention is to start a strong therapeutic relationship with the individual in crisis and create an environment where they feel heard, understood, and supported. Effective use of attending behavior significantly influences the crisis intervention process by fostering trust and rapport, enhancing communication, and increasing the likelihood that the individual will engage in the intervention. Attending skills include active listening, non-verbal cues, empathetic responses, and providing verbal reinforcement, such as clarifying the person's feelings and thoughts. Professionals conducting crisis intervention must be aware of several considerations regarding attending behavior. These include the need to maintain a non-judgmental and empathetic attitude, respecting personal boundaries, and being culturally sensitive. Additionally, active listening and validation of the person's emotions are essential. When used effectively, attending skills can help de-escalate the crisis, empower the individual, and guide them toward effective coping strategies or professional assistance, ultimately improving the overall outcomes of crisis intervention.