Basic approaches to ethical decision-making

Assignment Help Operation Management

Reference no: EM131027328

Explain why you think it's important for a manager to understand the basic approaches to ethical decision-making and what steps a business organization needs to take to ensure ethical conduct.

A bank provides service through a call center to customers internationally. Explain the importance of each of the following in terms of designing the call center and managing the daily operations:

Queuing management

Global service considerations

Facilitating products

Service quality expectations

Reference no: EM131027328

Questions Cloud

Create a work breakdown structure : A new CEO has arrived. She believes that the current company structure is ineffective. You are to be the project manager who leads her executive team in a company-wide reorganization. Write a narrative charter statement. Create a work breakdown struc..

Determine the fruit guys business strategy : From the video the fruit guys, determine the Fruit Guys business strategy. Identify three other businesses that could use the five questions the Fruit Guys used to determine effectiveness and identify three businesses in which the business strategy w..

About anything related to business intelligence : Submit your research paper here. Your paper must be in APA format, contain more than 1400 words, and use at least 4 peer reviewed sources. The subject of the research paper can be about anything related to Business Intelligence, but CANNOT BE ABOUT D..

Identifies characteristics of services compared with goods : Identifies the major characteristics of services compared with goods, and describe how technology is changing the customer service and service offerings. Prepare this assignment according to the guidelines found in the APA Style Guide, located in the..

Basic approaches to ethical decision-making : Explain why you think it's important for a manager to understand the basic approaches to ethical decision-making and what steps a business organization needs to take to ensure ethical conduct.

How does it impact the delivery of healthcare services : Critique the evolution of U.S. healthcare reform. Your critique should include the following: How does it impact the delivery of healthcare services? Does healthcare reform advance the continuum of patient care? Why or why not?

Delaware with its principal place of business in kansas : Sam Simpleton , a resident of Kansas, and Nellie Naive, a resident of Missouri, each bought $85,000 in stock at local offices in their home states from Evil Stockbrokers, inc. (Evil), a business incorpoated in Delaware with its principal place of bus..

What are some of key barriers to eradicating these issues : Consider international health policy concerns and initiatives aimed to addressing them. select a global health policy issue that you are particularly interested in. What is the role of the international community in combating this global issue? What ..

Consider workplace safety and effects of lateral violence : Consider workplace safety and the effects of lateral violence, occupational hazards, and stress in relationship to patient safety, workplace safety, health care practice, and nursing staff retention rates. In your discussion board post, please identi..

User Account

All Pages