Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
The Bank Manager believes that customer satisfaction may be directly related to how long it takes a Bank Teller to complete a customer transaction. The Bank Manager also believes that customer satisfaction may be related to how long a person remains a customer of the bank before the customer transfers his or her account to another bank. Therefore, because of customer satisfaction, the time the customer has to wait for a Bank Teller to process his or her transaction may be indirectly related to the number of customers that the bank has at any moment in time.
The Bank Manager reviewed the bank’s records and determined that customers remained with the bank for an average of 7.4 years with a standard deviation of 0.8 years.
Part One: The Bank Manager would like to know how many customers are still with the bank after 9 years. Use reliability theory to answer this question.
t = x = 9 years
Mean Life = u = 7.4 years
Standard Deviation = sigma = 0.8 years
Z = (x - u) / sigma
Z =
From the Normal Table, or Table N:
P(t) =
Part Two: In your own words clearly explain to the Bank Manager what the above numbers indicate.
Discuss reasons why individuals or teams made the cover of a sport magazine. Was it due to athletic performance? Scandal? Being a hero? Give examples! Define what an HR Scoreboard is, and briefly explain each of the steps in the HR scorecard approach..
Explain how dim on has practiced each of the following levels of control at J.P. Morgan Chase: financial, structural, and strategic. Then focus on operations control: What steps has Dimon's taken to exercise each form of operations control- prelimina..
What does it mean to be the first mover in an industry, and what are its advantages? Give a real-life example of a first mover firm and describe how successful it was. What are the advantages of being the late mover in an industry? Give a real-life e..
List five sources of applicants that the organization might turn to when recruiting candidates for the seven open trainer positions. For each source, identify pros and cons of using the source for recruitment.
what traits and behaviours would an ethical salesperson possess and how might this help the sales person close deals? how can a sale manager reinforce ethical behavior.
Summarize the key steps in acquiring and implementing ECM systems
Explain how that organization maintains or attempts to maintain competitive pros. Illustrate what do they do well. Illustrate what improvements could they make? Support your answer.
A frequent diagnosis of an observed performance problem in an organization is “This person was a selection mistake.” What are the short- and long-term consequences of so-called selection mistakes?
A real estate agent is considering changing her cell phone plan. There are three plans to choose from, all of which involve a monthly service charge of $20. Plan A has a cost of $.45 a minute for daytime calls and $.20 a minute for evening calls. Det..
Project management is a fundamental skill in an organization no matter what the economic climate. How does the current economic climate affect strategic planning for the organization as well as for project management?
Prepare a conclusion to your report by reviewing your responses to all of the case study questions you have answered in this and the previous weeks. You might also consider identifying the- Most important findings.
Which of the following forecasting methods gives a responsive forecast?
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +1-415-670-9521
Phone: +1-415-670-9521
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd