Balanced scorecard system analyze organization

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Reference no: EM132108080

Using the Balanced Scorecard System analyze an organization you know well. On a scale from one to three -- with 1 being low, 2 being medium, and 3 being high -- rank the organization as to these four measures:

Financial success

Customer relationships

Key internal processes

Learning and growth opportunities

Provide one example for your rating for each of the four items. Here are sample statements for you to consider and to help stimulate your thinking.

Financial success = 3 because sales have increased significantly

Customer relationships = 1 because our company has recently lost two major customers

Key internal processes = 2 because our call center is critical to our success and our average length of our calls has been reduced but our staff turnover has increased

Learning and growth opportunities = 3 because our company is offering new work/life balance training to all of our employees.

Reference no: EM132108080

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