Bad experience with product or service

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Reference no: EM132292527

1. Discuss a situation where you have had a bad experience with a product or a service. Make sure to clearly request in the beginning what adjustment you want the company or organization to do. Do you want a refund? Do you want a damaged product fixed? Whatever it is, be clear about your claims request.

2. Goal setting research suggests that people should be given difficult goals. Provide an explanation that reconciles this research finding with expectancy theory. Use a practical example (preferably work related) to illustrate this. minimum 150 words.

Reference no: EM132292527

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