Reference no: EM132412129

There has been a growing awareness of the nature of the challenge faced in health care.

Safe, accident-free, and reliable performance in care delivery is becoming recognized as an organizational outcome - an outcome that is only partially determined by technology, that cannot be delegated to departments or committees, and that begins to define the organization. In addressing this challenge, health care organizations have looked to other high-hazard industries - including nuclear power generation, space exploration, chemical processing and manufacture, aircraft carrier operations, and commercial aviation - seeking lessons, principles, and methods for organizational safety management.

A key finding, observed across industries and subjected to rigorous measurement, is the central role of organizational culture as a determinant of safety outcomes. Describe the components of organizational culture, what steps must be taken to build the right culture, and how the right culture, through continuous quality management, ensures patient safety.