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Average utilization of the? three-teller service system

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You are the manager of a local bank where three tellers provide services to customers. On? average, each teller takes four minutes to serve a customer. Customers?arrive, on? average, at a rate of 40 per hour. Having recently received complaints from some customers that they waited a long time before being? served, your boss asks you to evaluate the service system.?

a. The average utilization of the? three-teller service system is ρ=? (Enter your response rounded to four decimal )

b. The probability that no customers are being served by a teller or are waiting in line is P0= nothing. ?(Enter your response rounded to four decimal)

Reference no: EM132951181

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