Average number of customers in the service system

Assignment Help Operation Management

Reference no: EM132278414

The daughter of the owner of a local hamburger restaurant is preparing to open a new fast-food restaurant called Hasty Burgers. Based on the arrival rates at her father’s outlets, she expects customers to arrive at the drive-up window according to a Poisson distribution, with a mean of 20 customers per hour. The service rate is flexible; however, the service times are expected to follow an exponential distribution. The drive-in window is a single-server operation.

a. What service rate is needed to keep the average number of customers in the service system (waiting line and being served) to four?

b. For the service rate in part (a), what is the probability that more than four customers are in line and being served?

c. For the service rate in part (a), what is the average waiting time in line for each customer? Does this average seem satisfactory for a fast-food business?

Reference no: EM132278414

Questions Cloud

Determine the optimal number of clerks to have on duty : Determine the optimal number of clerks to have on duty each Saturday in order to minimize the store’s total expected cost.

What ethics means in the context of the workplace : Define in your own words what ethics means in the context of the workplace. Note: please use your own words do not copy from old ones

About the zimmerman bank : Zimmerman’s Bank is the only bank in the small town of St. Thomas. On a typical Friday, an average of 10 customers per hour arrive at bank to transact business

Best explains price elasticity : Which of the following better explains ‘free alongside ship (FAS)’? Which of the following best explains ‘Price elasticity’?

Average number of customers in the service system : What service rate is needed to keep the average number of customers in the service system (waiting line and being served) to four?

How many units should be ordered each time order is? placed : Matthew? Liotine's Dream Store sells water beds and assorted supplies. how many units should be ordered each time an order is? placed?

Constitutional system-fundamental constitutional doctrines : Under the U.S. constitutional system, fundamental constitutional doctrines that seek to prevent an abuse of power by the federal government are.

You think business groups have developed in environments : Discuss why you think business groups have developed in environments, such as Asia but not in North America? (

Does social media create bad business : Provide and example of Partially Latent conflict. Does social media create bad business?

User Account

All Pages