Automated decision systems and expert systems

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Automated Decision Systems, Expert Systems, Knowledge Management and Collaborative Systems

Investigate the impact of turning off every communication system in a firm (i.e., telephone, fax, television, radio, all computer systems).

1. How effective and efficient would the following types of firms be: airline, bank, insurance company, travel agency, department store, grocery store?

2. What would happen?

3. Do customers expect 100 percent uptime? (When was the last time a major airline's reservation system was down?)

4. How long would it be before each type of firm would not be functioning at all?

Reference no: EM132561377

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