Reference no: EM133770694

Question 

While searching for a restaurant, grocery store, or general retailer, I will often be attracted to the store with the shortest queue. If a restaurant has a waiting time longer than thirty minutes to be seated, I will leave for another place to eat. Besides, out of necessity, I believe that many individuals also practice this in their daily lives. Undoubtedly, businesses lose customers to this practice daily as they cannot serve those customers who chose a shorter queue instead (Anderson et al., 2016). For restaurants, these costs may be measured for the amount of customers who put their name in to be seated, but end up leaving before their name is called. Hostesses may also track when individuals ask for a wait time but leave after hearing the wait time. After finding a general figure for the number of customers that left, restaurants may apply an average spend per person to account for the economic costs of waiting lines. Depending on the organization's model, they may measure these costs and determine if it is economical to expand services to accommodate a larger consumer base. For example, a fine dining restaurant may not want to expedite their.