Attempting to convince them to vote for her for city council

Assignment Help Operation Management

Reference no: EM132233405

Part One: We are often told that kinesics (non-verbal communication) accounts for a significant percentage of what is communicated. For each of the following scenarios, provide FOUR examples of how non-verbal communication may help and hurt the "message" the sender is attempting to convey. Please provide two "helps" and two "hurts" for each scenario. NOTE: some of these scenarios involve non-face-to-face communication. Electronic communication can most certainly be non-verbal as well.

1. Recent college graduate on his first interview. (Two ways some non-verbal cue can help his "message" and two ways some non-verbal cue can "hurt" his message).

2. Sales representative using e-mail to persuade a client to increase their order for next year. (Two ways some non-verbal cue can help her "message" and two ways some non-verbal cue can "hurt" her message).

3. High School senior approaching a girl at lunch, in the cafeteria, to ask her to the Homecoming Dance. (Two ways some non-verbal cue can help his "message" and two ways some non-verbal cue can "hurt" his message).

4. A career politician talking to registered voters at a train station, attempting to convince them to vote for her for City Council. (Two ways some non-verbal cue can help her "message" and two ways some non-verbal cue can "hurt" her message).

5. College freshman "texting" his professor to inquire about receiving extra credit for the class. (Two ways some non-verbal cue can help his "message" and two ways some non-verbal cue can "hurt" his message).

Part Two: What differentiates functional conflict from dysfunctional conflict? Within groups, negotiations usually center around either the task (the job the group should be doing) or maintenance (the social relationships of the individuals working together). When do you feel a focus on the maintenance of the group can be considered functional conflict? Give one specific example to support your answer.

Reference no: EM132233405

Questions Cloud

Describe advantages and disadvantages of crowdsourcing : What factors should be considered when deciding whether to crowdsource particular part of a business? Describe advantages and disadvantages of crowdsourcing

Pricing structure for the products you are selling : How would you research and decide upon your pricing structure for the products you are selling?

Procedure of creating and developing succession plan : Explain the procedure of creating and developing a succession plan.

Matrix organization and functional organization : Organizational Structure (Use at least one of the following: Matrix Organization, Functional Organization, Projectized Organization)

Attempting to convince them to vote for her for city council : A career politician talking to registered voters at a train station, attempting to convince them to vote for her for City Council.

Logistics and supply chain strategy : Describe and rationalize how a firm's logistics and supply chain strategy will likely evolve as a firm shifts from no international to a global strategy

Transition data into knowledge and give an example : Explain how an organisation can transition data into knowledge and give an example

Improve customer satisfaction and loyalty : The Quality Director must identify the changes needed to improve customer satisfaction and loyalty but also maintain financial stability.

The role of trade agreement and trade block : What are some barriers to trade? What is the role of a trade agreement and a trade block?

User Account

All Pages