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In a call center, the waiting time for a customer is normally distributed with an average of 65 seconds and a variance of 25 seconds. Assuming that the probability of a customer waiting more than "X" seconds is 67.36%, determine, with the help of the normal distribution table, the value of X.
What is the probability the next circuit board that is kicked to the waste bin will occur in 3 minutes or more, 6 minutes or more, or 12 minutes or more?
Describe the key components of the communication plan.
What is the service leven when optimal decision has been made?
Identify and discuss five differences between service and manufacturing organizations.
If their 90 percent learning curve allows them to reduce their costs on each unit, what is the total cost of producing 100 units of the new product?
Explain whether the U.S. government should do more to protect consumers or if consumers should become more aware and informed in today's business environment.
The Lo Tech Co. just issued a dividend of $2.30 per share on its common stock. The company is expected to maintain a constant 7 percent growth rate in its dividends indefinitely.
What is your plan if a union campaign is started at your company?
What are the four basic phases of the innovative process? What is the importance of the design phase to the overall process?
Let's discuss what the Internet is and how many kinds of traffic, including Web traffic, can run on the Internet. What are the key technologies the Internet is based on?
You depend on committee members to return to their respective departments and implement decisions made by committee. You are glad that most members appear to be sincerely interested in improving coordination among departments.
What is organizational psychology? How is it different from general psychology?
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