Assist students working on computer spreadsheet

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Question: The computer lab at State University has a help desk to assist students working on computer spreadsheet assignments. The students patiently form a single line in front of the desk to wait for help. Students are served based on a ?rst-come, first-served priority rule. Students arrive at the help desk at the rate of 4 every 10 minutes. The average service time is 2 minutes. The Poisson distribution is appropriate for the arrival rate and service times are exponentially distributed.

Reference no: EM133216847

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