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Assignment on erp and crm in business

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Reference no: EM132747795

ERP and CRM in Business

Respond to the following questions:

How do ERP and CRM help a company?

Most large businesses rely on many complex processes to keep them running smoothly. Two large areas that impact large areas of business and IT are ERP and CRM.

  • What are the drawbacks to setting up those different types of systems in a business?
  • What direct effects do these systems have on customers?

Reference no: EM132747795

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