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Assignment on composite quality score

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Reference no: EM133180766

Composite Quality Score

You work with Ritu Reddy in the Process Excellence Division. You have been tasked with assisting the leadership team of the lowest-ranked (by HCC Composite Score) HCC facilities develop a plan to increase their CMS Star Rating. Armed with your task and the case data, respond to the following questions.

1) What hospitals would you choose to assist and why?

2) What CMS Star Rating categories would you choose to address first for each facility listed in 1) above (hint: these do not need to be the same for each facility) and why?

3) Mr. Jackson mandated that each organization within HCC launch only two actions/initiatives to improve each category. Explain what operational / quality tools you could use (and why) to assist in determining these actions/initiatives.

Pruitt, Zachary, PhD, MHA, CPH; Smith, Candace S., PhD, RN, NEA-BC; Perez-Ruberte, Eddie. Healthcare Quality Management (p. 338). Springer Publishing Company. Kindle Edition.

Reference no: EM133180766

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