Reference no: EM133025710

CSHR 1070: York Univesity

With reference to the sample graphic rating scale for a professor [PDF, 131 KB, new window], evaluate its effectiveness with respect to the criteria outlined on pages 197 to 203.

Reference Book : Catano, V., Hackett, R.,Wiesner, W., & Roulin, N. (2021). Chapter 5: Job Performance. In Recruitment and Selection in Canada (8th Canadian edition, pages 197 to 203). Toronto, ON: Tophatmonocle Corp.

Assignment Part I of the performance appraisal form has the employee and the supervisor rating the employee's performance in conducting his/her day-to-day business. The following set of definitions explains the meaning associated with each of the performance factors. Using these definitions as a guide to scoring will help focus and standardize scoring consistency. I: Communications: The exchange of thoughts, messages, or information with others 1. Skill and Clarity: Expresses ideas clearly, both written and oral; succinctly explains concepts to others; provides balanced feedback; demonstrates sensitivity to the communication needs of others; listens well. 2. Interpersonal Characteristics: Works for and with others without creating problems; handles confrontations diplomatically; demonstrates respect, patience, and shows an appreciation of others' varied skills and abilities, acknowledges own mistakes. 3. Teamwork: Shares information; works cooperatively in groups; supports and builds consensus; focuses on group results; offers skills/abilities for the good of the team. Demonstrates a good work ethic; accepts responsibility for ensuring team success. 4. Builds and Enhances Relationships: Creates and strengthens relationships with co-workers, customers, and external parties; negotiates effectively; handles work problems without alienating people; tries to understand others; cooperates with others. 5. Straightforwardness and Composure: Steadfast; assesses the facts; forthright, able to recover quickly from challenging situations; maintains self-control at all times. II. Competency: The ability to do something successfully or efficiently. Ability. Talent. 6. Job Knowledge: Develops and improves level of professional job knowledge; improves skills required to master the work; takes the initiative in tackling new tasks and learning new skills; respected for professional performance at work. 7. Comprehension: Understands the job and the associated work; uses understanding to organize and complete work tasks. 8. Judgment and Decision making: Seeks out sources of facts and collects points of view; uses all available data before decision-making; searches out and uses good examples; demonstrates good choices; makes decisions that improve the organization and are in best interest of students. III. Responsibility: Being reliable, answerable or accountable for things within one's power or control 9. Dependability: Demonstrates good attendance, punctuality, attentiveness. Follows instructions; follows up on tasks and assignments; accepts accountability. 10. Empathy: Thorough, timely, fair and understanding when dealing with subordinates', peers', and or superiors' challenges and difficulties; recommends and supports development and alternative courses of action to improve productivity and teamwork for self and others. 11. Safety: Demonstrates and expands the culture of safety, safety awareness; promotes safe work habits by example; assumes safety as a professional responsibility. Understands local safety practices and protocols. 8 Last Name First MI Appraisal Period from: to: IV. Results: Creating desirable or beneficial consequences, outcomes or effects 12. Resourcefulness: Works hard to get things done faster, cheaper, and more safely. Not satisfied with maintaining the status quo. A "go-to" person. 13. Problem-Solving: Identifies and solves problems resourcefully; plans, assigns, and schedules work load to meet objectives; understands factors within the work environment; appropriately adjusts performance to secure successful outcomes. 14. Perseverance: Shows determination in the face of obstacles; works diligently within difficult situations to limit delays wherever possible. Displays tenacity. 15. Agility: Internalizes new information quickly; learns new work eagerly; grasps business concepts well. Reacts well in adverse situations. 16. Meets Objectives: Knows and understands the University's strategic direction, department goals, personal responsibilities, and the importance of customer service; then gets the job done right. V. Character: The aggregation of features and traits that form the individual nature of a person 17. Ethics: Conforms to accepted standards of social and professional behavior as defined by conscience, morality or law. Ethical in professional dealings and in decision making. Works for the betterment of the organization. Admirable University representative to the community. 18. Conduct: Respectful, patient, tolerant, understanding, maintains self-control. Avoids behaviors, both verbal and physical, which may require corrective action. Acts in ways that build respect. 19. Core Values: Makes important decisions influenced by UA's fundamental principles of Integrity, Service and Excellence. 20. Supports Diversity: Comprehends and demonstrates full acceptance of cultural diversity and the differences among others when working with coworkers, supervisor, students and/or customers. VI. Leadership and/or Management: The ability to provide guidance and direction 21. Planning: Can establish goals, processes, and procedures. Can make credible plans. Can organize. Can evaluate possible events, outcomes and consequences. 22. Execution: Assumes ownership and accountability when responsible for a task or project. Gets the job done right, on time, on budget. Turns plans, goals, and outcomes into reality. 23. Organization: Uses time and resources efficiently; adheres well to plans and schedules; accepts challenges beyond the normal work scope when necessary. 24. Innovation: Looks beyond existing ways of doing things for solutions; takes risks in search of continuous improvement; anticipates future events; capable of non-traditional thinking. 25. Style: Uses effective listening and communication skills to engage others; builds consensus; influences others in decision-making. Stimulates others to work together toward common goals. Pleasant disposition. Understands the importance of service to others and puts it into practice. 26. Change Agent: Accepts the need for change in the continuous improvement process. Helps facilitate change; seeks out opportunities to be involved with change; discusses and communicates about change in a positive tone; helps others understand the big picture.