Reference no: EM133794533
Instructions
As future leaders, you will probably work in one of four types of healthcare service settings, each having different quality indicators.
This assignment allows you to familiarize yourself with the measurement resources available on the Agency for Healthcare Research and Quality (AHRQ) website. In particular, the Consumer Assessment of Healthcare Providers and Systems, known as the CAHPS survey.
CAHPS surveys ask patients to report on their experiences with a range of healthcare services at multiple levels of the delivery system, from provider to health plans.
To get started, you will review the resources to become familiar with AHRQ and the resources and tools available. Next, you will review the surveys, tools, and website. Then, you will review and analyze surveys from each category.
Note: The information obtained from the survey you review in this assignment will be used to complete the Final Project: Measuring Healthcare Quality.
Step 1. Review Resources
Use your course readings and resources to assist with this assignment.
Understanding AHRQ's Mission: Director Gopal Khanna
Why Choose AHRQ Surveys on Patient Safety Culture
Step 2. Review the AHRQ CAHPS Surveys and Tools to Advance Patient Care Website
Go to the AHRQ webpage CAHPS Surveys and Tools to Advance Patient-Centered CareLinks to an external site.
Scroll down to the middle of the page and select Explore CAHPS SurveysLinks to an external site..
Read What Are CAHPS Surveys?
After viewing the video, scroll down to the four (4) blue boxes.
Step 3. Review the CAHPS Surveys Information Categories and Select One of the Survey Groups from Each Category
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