Assess human resource recruitment

Reference no: EM133339615

Assignment:

Prescribe a human resource and technology change map. Your goal is to assess human resource recruitment, onboarding, performance review, learning and development, and relationship management as they relate to deploying a new customer relationship management (CRM) software for Walmart. Focus specifically on employees working in a global customer support call center with one domestic and two international locations. For each element of the human resource phase, noted above, you may consider employee qualifications, abilities, education, and evaluation.

Address how appropriate Human Resource management practices can address this disruptive change. Your recommendations should address how the recommended solutions will help Walmart to use the new CRM to reach its strategic goals better as they relate to the corporate mission and vision.

Reference no: EM133339615

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