Aspects of business operations

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Reference no: EM133155048

There are a number of key provisions of relevant legislation and regulations from all levels of government that may affect aspects of business operations, such as:

Anti-discrimination legislation.

Ethical principles.

Codes of practice.

Privacy laws.

Financial legislation.

Health and safety legislation.

Consumer law.

Credit procedures legislation and regulations.

Why is it necessary to have a working knowledge of the legislation that affects customer service operations?

Describe legislation and its impact on quality customer service.

Reference no: EM133155048

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